For this serious game we analyzed common user barriers—false beliefs, lack of practical skills, and fluctuating motivation—to structure interactive case-based dialogues that confront each challenge head-on. By embedding a comprehensive in-game wiki and realistic narrative branches, we immerse players in authentic phishing scenarios and progressively build their ability to recognize and counter attacks.

Crafting realistic but engaging phishing scenarios; maintaining player interest while teaching subtle attack patterns; and balancing accuracy with gameplay flow under tight academic deadlines.